Delivery & Returns

Free UAE delivery on orders over AED 200. Made-to-order pieces are prepared with care.

Delivery Regions

  • We deliver across the UAE, GCC countries, and internationally.

Delivery Fees

United Arab Emirates (UAE)

  • Free delivery on orders above AED 200
  • AED 20 delivery fee for orders below AED 200

GCC Countries

  • Free delivery on orders above AED 400
  • AED 40 delivery fee for orders below AED 400

International Orders

International delivery is available. Shipping fees depend on destination and courier rates and will be calculated at checkout or confirmed before order completion. For an exact estimate, contact us via WhatsApp or Instagram DM.

Order Processing Time

Dresses (Made to Order)

  • Stitching time: 3–5 working days, depending on design complexity.
  • Production begins after fabric choice and measurements are confirmed.

Accessories (Hair bows, jewelry, etc.)

  • Preparation time: 2–3 working days.

Delivery time is added after the production/preparation period.

Returns & Exchanges

  • Returns or exchanges are accepted within 7 days of delivery for unused items in original condition.
  • Customized / made-to-order items are non-refundable, as they are created specifically for your request (unless there is a defect).
  • Please contact us within 48 hours of delivery if there is any issue with your order.

Need Help before ordering?

For sizing advice, delivery estimates, or custom requests, feel free to contact us via WhatsApp or Instagram DM. We’re happy to help.

Important Notes

  • Colors may vary slightly due to lighting and screen settings.
  • For the best fit, we recommend contacting us for sizing guidance before ordering.